• Mon - Fri 9AM - 7PM     Sat 9AM - 1PM
  • 897 High St, Thornbury
  • (03) 9480 4935
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FAQ's

What does shockwave therapy consist of?
Shockwave therapy is an effective therapy at treating soft tissue injuries with an instant alleviation of pain and improvement in function. It is great at treating heel pain, plantar fasciitis, Achilles tendonitis, calf tightness, shin splints and quad/ hamstring tightness. Essentially it kicks starts the body’s natural healing mechanisms. Shockwave therapy is non-invasive and is similar to having an extensive deep tissue massage. Depending on your condition we recommend shockwave therapy 3-4 times at weekly intervals for optimal results.

What do I need to prepare for a podiatry appointment?
When you book an appointment, you will receive a new patient information form to fill in via email that you can bring on the day. If you are experiencing biomechanical/ foot pain, it’s a good idea to bring a few pairs of your everyday shoes or old orthotics. This can give the Podiatrist a better understanding of your condition and offer advice as part of your treatment.

Can I claim my health insurance after my consultation?
Yes we have a HICAPS machine onsite, you can claim straight after your consultation.

Is podiatry included under Medicare?
Podiatry is only included under Medicare only if you have been referred through your GP under the Enhanced Primary Care Scheme. Usually you are allocated five appointments a year and no gap fee is charged.

Do I need a referral to see a podiatrist?
You do not need a referral to see the podiatrist privately. Although if you are diabetic you may be eligible to be referred under an EPC by your Doctor through Medicare.

What are orthotics?
Orthotics are insoles placed into your shoes aimed to realign the foot into a more efficient and economical position making your feet feel more comfortable.

When and what age should I take my Children to see a podiatrist?
School age is a great time to start bringing your Children into see the podiatrist for check-ups. We offer free kids foot assessment during the summer school holidays. If any problems or concerns arise before your child is at school do not hesitate to bring them in.

Why do I feel pain when I walk or exercise?
Pain is often a signal that something is under stress and not functioning correctly. Do not put up with pain as this can often make things worse. Getting your condition seen to earlier means you will be out of pain a lot quicker. There may be a very simple explanation as to why you are experiencing pain that the Podiatrist can easily address.